Third party evaluation

Meaning

The concept of "Third Party Evaluation" is to link with government performance management, government performance assessment. In a third-party assessment, "third party" "independence" is considered to ensure the starting point of the assessment results, and the professional and authority of "third party" is considered to be a fair basis for ensuring assessment results.

From Western countries, the experience of "Third Party Assessment" is seen, and third parties refer to the first party - the object of the object and the second party - the customer (service object) - . Due to the "third party" and "first parties", "second parties" neither have any administrative affiliated relationship, nor is there any interest relationship, so it is generally called "independent third party". In the West, in most cases, the NGO (NGO), that is, some professional assessment agencies or research institutions as a "third party". These non-governmental organizations ensure independence, professionalism and authority of "third party".

In my country's government reform practice, the "third party" participating in government performance management is given a variety of understanding of the West. For example, Professor Bao Guxian explained the concept of "Third Party Assessment": The first party evaluation refers to the self-evaluation of government departments; the second party evaluation refers to the evaluation of the government system, superior to the lower level, this It belongs to internal evaluation. The third party evaluation refers to the evaluation of third parties from the government and their sectors, also known as external evaluations, usually include independent third-party evaluation and entrusting third parties. Scholar Ni Xing said that in a third-party assessment, the first party assessment refers to the internal assessment of the government. The second party assessment refers to the external assessment from the general public, and the two are independent professional institutions. Evaluation. And Cheng Xiangguo, Li Zhi is believed that third party evaluation is different from the assessment of policy makers and executives. The third party's main body can be diverse, including research institutions entrusted by the administrative institution, professional assessment organization (including colleges and research institutions), intermediaries, public opinion, social organizations, and public, especially stakeholders, etc. kind. In the government work in various localities, the "Third Party Assessment" mainly refers to the activities of the public to review the Government.

mode

Take the "third party" itself as a classification basis, the "Third-Party Assessment" model that has been opened all over the world is: college expert assessment model, professional company assessment The model, the social representative evaluation model and the people participated in the evaluation model.

(1) College expert assessment mode

This is an expert scholar in colleges and universities as the assessment model of "third party" accepted local governments. For example, the Gansu Provincial Government commissioned by the China Local Government Performance Evaluation Center conducted by the China Local Government Performance Evaluation Center in the province, the Hangzhou Municipal Government invited the Asia-Pacific Leisure Education Research Center of Zhejiang University for overall assessment of the first World Leisure Expo; There is a holistic performance evaluation of the School of Public Administration of South China University of Technology to Guangdong Province and county government.

(2) Professional Companies Evaluation Mode

This is a model of professional organization as a "third party" to participate in government performance assessment. For example, the Xiamen Siming District Government introduced Fuzhou Boyzhi Market Research Co., Ltd. to conduct a mass satisfaction assessment; Shanghai Minhang District invited the Municipal Quality Association User Assessment Center to assess the district government departments. one. In 2006, the Wuhan Municipal Government invited world-renowned management consulting agencies as a third party as a third party to evaluate government performance. The Wuhan Municipal Government has comprehensively adopted the McKinsey Consulting Company design to perform performance evaluation of government work. This initiative to develop a government target assessment method is developed by a commercial company. It is completely different from the model of the party committee and the government to formulate the assessment method.

(3) Social representative evaluation mode

This is the model of the evaluation group or evaluation representative of the government "Correction Office" organizations at all levels. This model mainly refers to the evaluation model in the work of democratic appraisal.

(4) People participate in evaluation mode

This is the model of random or freely participating in the government's work. According to people's participation routes, it can also be subdivided into three forms in specific forms: a citizen who is randomly interviewed by government investigation institutions as a "third party", if some City Statistics City Team went to Square randomly Questionnaire (questionnaire), or use a computer-aided telephone access system for telephone surveys. The other is to randomly intercept the public as a "third party" in the work of government agencies, which is also known as "window interception", and the way of intercepting the public is mainly to fill in the questionnaire or evaluation table on site. The comment is to do things for them. Government agencies and staff work. Almost all local governments have used this review method. Another is an online review, which means that netizens consciously accept the questionnaire survey on the government online, rather than the free posting of netizens.

History

(1) Random mode

At the end of the 1990s, in Shenyang, Zhuhai, Nanjing, China, the earliest "10,000 people comment on the government "Activity. The general public is randomly passive to participate in the "third party".

(2) Gansu model

In Oct 2004, in order to promote the development of non-public economy in Gansu Province, the provincial government commissioned the China Local Government Performance Evaluation Center at all levels in the province. The performance of the government's work is evaluated. Lanzhou University China Local Government Performance Evaluation Center has conducted investigations in more than 4,000 non-public enterprises in the province, and submitted the "Gansu Provincial Non-public Enterprise Comments Government Work Report". "Report" has conducted professional and authoritative evaluations of 14 municipalities, state governments and 39 provincial functional departments in Gansu Province.

(3) Zhejiang University model

April 2006 to LO month, Hangzhou City hosted the first World Leisure Expo for half a year. Hugh Expo promoted local businessflow, logistics, technology flow, talent flow, information flow, capital gathered, driving the development of service industries such as leisure, tourism, and exhibitions. After the Hudov Club, Hangzhou has broken the old system, inviting scholars from the Asia-Pacific Leisure Education Research Center of Zhejiang University as a "third party", and concluded "summary". The topic group led by Professor Pang Xuewei, a deputy secretary of the Zhejiang University, held a holistic assessment of the work of the first World Leisure Expo. In the 2006 Hangzhou World Leisure Expo Evaluation Report, experts scholars have affirmed the "government leadership, market operation" of the Zhuo will have created by the professional perspective, and also detailed Hudo. Will be improved in international operation, and make a lot of constructive advice on how to improve international marketing. Obviously, this assessment is still significantly different from the "Gansu model" that evaluates a government a work.

(4) Wuhan mode

2006, the Wuhan Municipal Government has comprehensively used the McKinsey Consulting Company design to perform performance evaluation. Important innovations in the evaluation plan of McKinsey include: comprehensive update municipal government target management performance appraisal system: implement grade scoring system for all assessment content; replaced "one vote," and a vote system "; all units of responsibility indicators are fully" slimming ", That is, the assessment indicator has reduced 2/3, so that the work goals of each evaluation unit are more clear; "hardening" has built a harmonious society, creating a "soft indicator" such as a service-oriented government, mass satisfaction, and adds these assessment indicators Weight; invited by the representative of the NPC, the CPPCC member, the public, and the service objects of different institutions, as a third party to participate in the assessment.

(5) South China University of Technology Model

2007, South China University of Science and Technology Question is an assessment of Guangdong Province, county government performance, is "no commission" . The assessment is completely independently operated by the South China Institute of Technology, and the evaluation basis is all from government statistical yearbooks and the sampling survey of their own organization. In early 2008, China University of Science and Technology Public Administration Institute issued their research results "2007 Guangdong Province" Red Book in the overall performance evaluation index of the city and county government. This results have attracted attention in Guangdong and the nationwide, as this is the first government working performance evaluation of the country as "independent third party". There is a media, therefore said that the question group "opened the foreigner of the third party to evaluate the overall performance of the local government."

(6) The State Council's Supervision Mode

Since the establishment of the new central government, the State Council is carrying out the first comprehensive supervision of the decision-making deployment and issuing policy measures. A major innovation in the supervision of the State Council introduced "third party evaluation". This is the first time in my country to introduce "third party assessment" in the supervision of the State Council. Chinese Academy of Sciences, the State Council Development Research Center, the National Institute of Administration, and the national industrial and commercial cooperation assumes evaluation. According to the deployment, third-party assessment is mainly focused on the implementation of some key policy measures such as simple foundation rights, shantytowns, precise poverty alleviation, major water conservancy projects, etc., in order to analyze the tests with self-examination and supervision.

Compared to the 19-class 60 specific policies of the eight supervision groups, the assessment of the four institutions is more specific, more targeted:

- National Business Federation Responsible for "implementing the autonomous rights of enterprises, the implementation of policy measures to launch a group of investment projects to non-state capital";

- The Development Research Center of the State Council is responsible for accelerating the transformation of shantytures, increase The third party assessment of the construction of housing projects "and" implementation of precise poverty alleviation ";

- the National Administrative School of Administration is responsible for" canceling and decentralized administrative examination and approval matters, stimulating enterprises and market vitality "policy implementation Third-party evaluation;

- the Chinese Academy of Sciences is responsible for the implementation of the implementation of the "Major Water Conservancy Project of the State Council" and Rural Drinking Water Safety Policy Measures.

4 institutions have carefully designed for evaluation surveys:

- to listen to private enterprises, 4 survey groups of the National Industry and Commerce went to 12 provinces and cities, 174 A total of 1693 private enterprises participated in, and there were 278 enterprises in the field, 3044 effective questionnaires were recycled, and more than 300,000 words "original taste" were acquired.

- For the real reflection of the investigation project progress, three investigation teams in the State Council Development Research Center went to the 19 counties and cities in the field research, from the construction tasks and schedules, fundraising, land implementation, and implement policy measures Comprehensive assessment of shed modifications and affordable housing projects.

- In order to reflect the professionalism of assessment, the National Institute has a professional compound expert assessment team, involving public management, public policy, economics, administrative law, political science, social management, cultural technology, electronic 22 experts in the field of government affairs, also established the 13-person consultant group consisting of a well-known scholar in the relevant professional.

- To ensure the scientific righteousness of the assessment, Chinese Academy of Sciences interviewed more than a thousand people in two months, and founded 8 major water conservancy projects, and 84 rural drinking water in 17 counties. Safety and small farmers project.