Process control

Control

What is a program control method? In general, the control taken in management can be performed before or after the start of action, referred to as three control models. The first type is called feedforward control or pre-control, and the second is called a process control or the same period control, and the third type is referred to as feedback control or post-control.

The program control method is to complete the regular business, requiring executives to complete according to the specified standardization procedure to ensure that the quality of business processing meets the control goals and requirements. Program control requires program settings in accordance with the principles of top, and all major business activities must establish practical procedures. That is, according to the production process, the final point of each process is the program control point. The producer of the end of each process is the quality controller. The responsibility for the unqualified processing, the unqualified formulation is also the right to make corrections, so that each Individuals are monitored in the production process.

Program Control Method Avoiding the non-chapter of business work, unclear responsibilities, mutual proposal, facilitating the processing of business and improving working efficiency in a timely manner, and investing in the responsible person.

Necessity

In the discussion plan, the concept of the process has been described. The program is a measure, plan, and regulations for operation or transaction processing. There are many common procedures in the organization, such as decision-making procedures, investment approval procedures, program and control procedures, accounting procedures, operating procedures, work procedures, etc. Any management activities or production technology activities composed of multiple steps, as long as it has repeated nature, it should be developed.

(1) program is a plan.

It specifies how to handle major issues and process logistics, capital flow, information flow, etc. That is, which work is included in the processing process, involving which departments and personnel, travel routes, departments and relevant personnel responsibilities, and the required review, approval, record, storage, report, etc., analysis, Research and plans have to find the most concise, most effective and easy-to-implement accuracy, and require people to strictly abide by.

(2) The program is a control standard.

It is clearly defined by a text description, format description, and flowchart, etc., so that it is convenient to inspect and control the executive personnel. The basic assumptions implied by the program are that all of the problems in management are caused by no programs or without compliance.

(3) The program is still a system.

A complex management program, such as new product development, cost accounting, etc., often involves multiple functional departments, multiple jobs, different executives and professionals, various plans, records, books , Report, and various types of management activities, such as research, planning, design, review, checking, boarding, accounting, etc., thus should be seen as a system, systematic viewpoint and system analysis method. And design procedures. From the perspective of the system, a management system is programmed, which is a sign of "Ordered".

Guidelines

Practical experience shows that the executive personnel should follow the following criteria when planning and controlling the program.

(1) makes the program to minimize.

For the supervisor, the most important criterion is to limit the number of procedures used. Program control has some fixed disadvantages, such as increasing the cost of document work, suppressing people's creativity, can't respond in time for changes in the case; all of this is related to the procedures before making procedures. In other words, the executive personnel must have lost disadvantages between the benefits that may be obtained, the necessary flexibility and increased control fees.

(2) ensures planning of the program.

Since the program is also a plan, the program's design must take into account the efficiency of the entire organization (not just individual sectors) (not just individual sectors). The executive personnel should put forward the following questions and make a satisfactory answer: Is the program planned? If you create a program is necessary, can the program you want to receive the expected effect? Can you help achieve the plan? For example, the distribution of indirect materials must serve as an area of ​​indirect material, control the consumption of indirect materials, strengthen cost accounting, reduce costs, and improve corporate economic efficiency.

(3) See the program as a system.

Any program, whether salary, material procurement, cost accounting, new product development, etc., itself is a network-related system that contains many activities. At the same time, from the overall perspective of the organization, any program is a larger system component or element. We can call systems consisting of many programs as program systems. Watching the program as a system, which is to subtract and design procedures from the overall perspective, and be sure to reduce the repetition, cross, and contradictory phenomenon of various programs to the minimum. In addition, the program is considered a system, and it also helps executives to pursue the overall optimization rather than just local optimization.

(4) makes the program authority.

The program can play a role, on the one hand, depending on whether it is designed to be reasonable; on the other hand, it depends on whether it is performing strict. The program requires people to act according to their dedicated ways, but people often want to handle things in a habitual manner or by random. This brings a lot of resistance to the implementation of the procedure, and thus, it is necessary to make a strict requirement for the control of the program, which is to make the program authority. Specifically, this requires:

1, the development and release of the program must be authoritative. Among foreign companies, there are special standards committees, responsible for uniform development, coordination and distribution procedures and other management standards and technical standards, and supervise their implementation. Moreover, it is generally the highest subject of the enterprise personally partially serves as the director of the Standard Commission.

2, supervisors at all levels, especially the superior executives, should take the lead in compliance. Especially the procedures, cost expenses and investment plan approval, etc., it is easier to be destroyed in the superior executive person. Upstream is effective, the superior is not observed, the lower level will naturally be chaotic.

3 must have long-term inspections and supervision of procedures. This requires three steps:

first, distribute the program in the form of a manual or other text to people that must be done,

second, must make employees know why these programs Each step is necessary, as well as what is the purpose of designing these programs, and teaches employees to work under the guidance of the program;

third, through internal audit, etc., regular inspection procedures Implementation, especially the serious investigation and serious treatment of accidents and losses caused by violations.

The importance of the program is unquestionable. However, because the program's plan and control work monotonous boring, it seems simple and ordinary, so people who host their affairs often do not have the highest authority staff concerns. In my country, there are not many enterprises or other organizations that are actually planning and controlling the program, even in these organizations, some are only "serious" for a period, and later flow in the form because of various reasons. Therefore, truly implementation, standardized management is not easy. However, we should also see that with the in-depth reform and opening up, with the continuous improvement of management work and introduction, absorption, digestive foreign advanced management methods, techniques, methods, etc., many organizations have also started Pay attention to and carefully treat the procedures and control of procedures in their management, and have achieved good results. Practical experience has proved that the process of implementing management is the important step in reforming traditional management methods and implementing management modernization.